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thursday, may 28, 2026

Today's daily double is... messing with the drive-thru robot!

spent part of today scoping how you'd test voice agents that take fast food orders, and the deepest finding wasn't technical at all. it's that people like to fuck with drive-thru workers. always have. and they will absolutely fuck with drive-thru ROBOTS, harder and with zero guilt, bc there's no tired human on the other end of the speaker, just a corporate voice asking if you want the combo. teenagers at 1am ordering six hundred nuggets in a batman voice. some kid's little brother trying every swear he knows in ascending order.

so the test suite can't just be "does it hear ketchup in the rain?" it needs the heckler. the prankster persona, the hostile persona, the guy who changes his order nine times and drives off. you gotta simulate the worst of us to protect the thing from the rest of us. the happy path was never the real path.

fitting that a customer also lobbed six thousand simulated calls at the platform in one burst today, an accidental stress test we mostly passed. robots hazing robots, everybody testing everybody. called Isla for her birthday in the gaps (the karaoke machine has landed, her parents' quiet years are over) and then back to the hack night project, which owns my evenings now and i'm not sorry

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